Loom Coffee Co. began to take shape in early 2020 when our community of coffee professionals was confronted by the limitations of the coffee industry under pandemic circumstances. The cafes we love were shuttered, service workers were laid off or faced with under-employment, and coffee-producing countries endured massive labor shortages and public health crises under Covid-19. The pandemic challenged our notions of community, laying bare the issue of precarity among laborers at all points in the supply chain.
Loom Coffee Co. founders, Christopher Pierce and Ashley Griffeth in the roasting space, February 2021.
For our founders, Christopher Pierce and Ashley Griffeth, this shift offered an opportunity to reevaluate our relationship with the coffee industry. Speaking with Eric Ginsburg of Southeastern Dispatch about the decision to start a worker-owned coffee roastery, Pierce elaborates,
“..A lot of people got laid off very abruptly. Where do these folks go? And how can we build our own thing, where it’s owned by the workers and those workers have more equity and protections in those situations - where they’re not just at the whim of the ownership and management’s decisions?”
Loom Coffee Co. is dedicated to providing equity, opportunities for personal and career growth, and a Living Wage to all employees, and strives to encourage other coffee businesses to do the same.
"..The businesses models that we see in Greensboro are predicated on cheap coffee and cheap labor,”
Pierce said, in an interview with Sayaka Matsuoka of Triad City Beat.
“Folks don’t want to see the price of a cup of coffee go up. They assume that coffee should be cheap and a ubiquitous commodity. And when it comes to the labor side, those types of business models tend to rely on the tipping system to pay pretty close to the minimum wage.”
Griffeth - who brings over ten years of on-bar coffee industry experience to Loom as Operations Manager and Lead Roaster - said of her motivations toward workers-empowerment,
“We don’t feel that there is unskilled labor at any point in this supply chain. When a living wage is not the standard, it puts us in a position to incentivize a living wage to café owners. For us, the bottom line is a living wage.”
When asked by Southeastern Dispatch contributor, Eric Ginsburg about moving away from ten years of barista work and into a role of ownership, Griffeth explained,
“What we would like to foster is excitement about coffee and all there is to do in the industry. I never saw myself in a leadership position, I never saw myself as a self-starter. It’s the same industry, but it’s a very different energy than working for another person that doesn’t necessarily have your best interests in mind.”
"When we decided that we wanted to work with Living Wage cafes and businesses, we found ourselves in aconundrum: there were no Living Wage cafes in Greensboro when we opened in 2020," Pierce says.
Christopher and Ashley had found their mission - to build a coffee company that would embody their commitement to workers-empowerment, and would exemplify their collective dedication to quality coffee.
“Our model is based on having the best coffee in town ..and if cafes want to interact with our brand and want to carry our beans, they’ve got to get in alignment with our values.”
Griffeth echoes Pierce’s explanation.
“The quality is the incentive (for cafes) to make these changes,” she says.
From seed to cup, coffee's journey is made possible by an intricate global tapestry of cooperation; from the connections between farmers, importers and exporters, roasters, and baristas to the connection we each have with our own daily coffee rituals.
Our vision is to weave together these stories into a thoughtfully curated and uniquely enjoyable coffee experience, highlighting the good work done by every hand in the value chain.
We try to engage with the global coffee trade in a way that aligns with our values — by seeking transparency in the sourcing of our green coffee and ensuring that producers are paid a fair price for their labor. We believe that all workers deserve a living wage, equity and ownership, tangible material benefits and freedom from exploitation.
These values are embodied in the coffees that you'll find on our menu, like our Honduras offerings which are sourced by direct-trade through our friends at De La Finca Coffee Importers. By fostering equitable, mutually supportive partnerships with the people and communities producing our coffees, we hope to bring a greater sense of connectivity and depth to your experience of these coffees.
As part of our ongoing partnership with Educate2Envision - a nonprofit organization promoting education in rural Honduras - a portion of all profits from our Honduras offerings are donated to directly to E2E. These funds are used to build secondary schools in coffee-producing communities, as well as to provide youth scholarships in these areas.
From humble beginnings in 2020 - roasting five-pound batches on our Buckeye BC-5 DW roaster - we were warmly received by both the online coffee community and our local coffee scene. In the Summer of 2021, Loom Coffee Co. found its first Living Wage cafe partner, Borough Coffee - the first coffee shop in Greensboro dedicated to equitable labor practices and upward mobility for coffee workers.
Since then, Borough Coffee has expanded to three locations, building a robust coffee community in Greensboro and creating even more Living Wage job opportunities for local baristas.
We leveled up our roasting capacity in 2022, investing in a 15-pound capacity BC-15 DW roaster to accommodate the increased demand for our roasts.
To date, we've roasted thousands of pounds of coffee and shipped to nearly all 50 states.
Our first coffee subscription product, the Rotating Handle Coffee Subscription has gained over 100 satisfied subscribers - many within our city of Greensboro, NC. We value our local coffee community immensely, and are happy to offer free local delivery to the Greensboro area.
Our Rotating Handle subscribers experience a wide array of unique single-estate and co-op coffees from distinctive regions around the world, curated by the roasting team at
Loom Coffee Co.
This subscription comes with our deepest discount - ideal for keeping your home or office conveniently stocked with delicious, expertly roasted coffee.
subscribe todayOur team members are certified in a variety of coffee skills by the Specialty Coffee Association, and in Advanced Technical Machine Maintenance by the International Barista & Coffee Academy.
You might find our team members hosting educational coffee events, or performing maintenance and repairs on espresso equipment for our cafe partners around town. Our commitment to quality and passion for learning and sharing have allowed us to build some amazing, mutually supportive relationships in the coffee community - and have opened up the doors to some remarkable opportunities.
In the Fall of 2021, our Co-Founder, Ashley Griffeth was featured on Matchbook Coffee Project's monthly roaster spotlight and podcast. Just a few months later, Loom's other Co-Founder, Christopher Pierce had the honor to serve as an official Judge for the 2022 U.S. Latte Art Championships at the SCA Coffee Expo in Boston.
Christopher R. Pierce
Chief Executive & Green Coffee Buyer
Ashley Griffeth
Chief of Operations & Lead Roaster
Noah Parrish
Head of Finance & Business Development
Andrew Duke
Design & Creative Vision
If our mission resonates with you and you'd like to learn more - or if you just want to talk coffee - please get in touch!